Color Scheme

Reset Color

Questions & Answers

Some common questions we get about StayMate

  • Getting Started

    1. What is Staymate and how does it work?

    StayMate is a Digital Guest Management System for Hotels, Unique single QR code in rooms scanned by guest and can get 20+ services and requests of Hotel departments. Hotel receive notification by department and make quality management on their service!.

    2. What's included in the package?

    Yearly subscription of Staymate provides Unlimited Rooms, QR Generation, Cloud Space, Admin Control Panel to change services ad details of each department & 24/7 Support.

    Staymate is a SAAS model and works on Subscription, Yearly payment and get all above services!

    3. Which languages does StayMate support?

    • Currently we have ENGLISH & ARABIC language available

    • We are open to add more languages as per client request!

    4. Automate Hotel with Staymate

    Staymate digitally manages all requests and services, also supports TV, PC, MOBILE, TABLETS & SMART WATCHES, We also have Staff Applications on Android & iOS.

  • Manage your account

    1. Subscribe and manage your account

    1. Simply Subscribe and & Get your Login Creditials

    2. Get free implimenting support & Training by Support Team

    3. Manage your property through the Admin Panel

    4. Automate your Guest Services Digitally

    2. Manage account settings

    After Subscription we provide your Login Credintials to access the complete Admin panel to manage your Guest Services by department. Also can add staff by department & permissions. Get reports of each service Date2Date and Manage Live Dashboard by Supervisors.

    3. Change language or Service settings

    Every single sections are easy to manage and proper training given, we also provide 24/7 online support for your queries.

    4. Troubleshoot account issues

    We are dedicated on your support and any issues on the system will be solved ASAP, each client will have Key-Account Manager and also our 24/7 Support team online.

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

  • Purchase and License

    1. How much does Martex cost?

    An augue cubilia laoreet and magna suscipit egestas magna ipsum purus ipsum primis and augue ultrice ligula egestas suscipit lectus gestas integer congue a lectus porta phasellus neque blandit tristique

    2. Do you offer discounts for annual plans?

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

    Sagittis congue augue egestas volutpat egestas and magna suscipit egestas magna ipsum vitae purus congue efficitur ipsum primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    3. I didn't receive the license key after purchased

    • Curabitur ac dapibus libero. Quisque eu congue tristique neque phasellus blandit tristique justo aliquam. Aliquam vitae undo molestie nunc. Quisque sapien justo, aliquet non molestie purus tempor

    • Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum vitae purus undo efficitur ipsum primis in cubilia laoreet augue egestas luctus donec curabitur dapibus libero

    4. I can't activate Martex

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae purus and efficitur ipsum primis in cubilia laoreet tempor gravida

    5. How to request a refund?

    • Curabitur ac dapibus libero. Quisque eu congue tristique

    • Congue tristique neque phasellus blandit tristique justo undo aliquam aliquam vitae molestie quisque sapien justo, aliquet non molestie purus tempor

    • Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum

  • Policy, Safety & Copyright

    1. Copyright and rights management

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    2. Manage privacy settings

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum vitae purus congue efficitur ipsum and primis undo cubilia a laoreet augue egestas luctus donec and curabitur dapibus

    1. Gestas integer congue a lectus porta

    2. An aliquam justo suscipit congue augue

    3. Sagittis congue augue egestas volutpat egestas

    3. Change your subscription privacy settings

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet and gestas neque vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue maecenas undo gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis augue

    • Congue tristique neque phasellus blandit tristique justo undo aliquam aliquam vitae molestie quisque and sapien justo, aliquet non molestie purus tempor

    • Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum

    4. Protecting your identity

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae purus and efficitur ipsum primis in cubilia laoreet tempor gravida

  • Other Questions

    1. How do I get the error log?

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

    Sagittis congue augue egestas volutpat egestas and magna suscipit egestas and magna ipsum vitae purus congue efficitur ipsum primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    2. I forgot my folder password, what should I do?

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas magna ipsum vitae purus congue efficitur ipsum and primis in cubilia laoreet augue egestas luctus donec and curabitur dapibus

    1. Gestas integer congue a lectus porta

    2. An aliquam justo suscipit congue augue

    3. Sagittis congue augue egestas volutpat egestas

    3. Limitations of folder password protection

    Sapien egestas, congue gestas posuere cubilia congue ipsum mauris lectus laoreet gestas neque pulvinar vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue. Maecenas gravida porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis. Viverra augue augue eget, dictum tempor diam. Sed pulvinar a consectetur nibh, imperdiet varius viverra

    4. Import existing library

    Sapien egestas, congue gestas posuere cubilia congue an ipsum mauris lectus laoreet gestas neque vitae auctor eros dolor luctus placerat a magna cursus congue magna nihil mpedit ligula congue gravida tempor porttitor nunc, quis vehicula magna luctus tempor. Quisque vel laoreet turpis augue

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae purus and efficitur ipsum primis in cubilia laoreet tempor gravida

    5. I lost my license. Can you send it to me?

    An augue cubilia laoreet and magna suscipit egestas magna ipsum purus ipsum primis augue ultrice ligula egestas suscipit lectus gestas integer congue a lectus porta phasellus neque blandit tristique

    Sagittis congue augue egestas volutpat egestas magna suscipit egestas and magna ipsum vitae

Have any questions? Get in Touch